Privacy Policy
The privacy policy explains how Zero Carbon Solar Power Systems Limited collects, uses, discloses, and stores personal information of its customers and users.
It also outlines the rights of individuals regarding their personal information and the measures taken to protect their privacy.
Additionally, the policy includes information about the use of cookies on the website and how to opt-out of marketing communications.
Your Privacy Matters to Us
Zero Carbon Solar Power Systems Limited is committed to protecting the privacy of our customers and users. This privacy policy outlines how we collect, use, disclose, and store personal information.
Collection of Personal Information
We may collect personal information from you when you use our website, contact us, or subscribe to our services. This may include your name, address, email address, phone number, and other information you provide to us.
Use of Personal Information
We may use your personal information for the following purposes:
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To provide you with our services
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To improve our services and customer support
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To create quotes and send quotes to you
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To issue invoices and process payments
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To provide technical help and support
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To offer installation help and support
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To send you marketing and promotional materials, unless you have opted out of receiving such communications
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To contact you using your personal information, unless you have requested otherwise
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To comply with legal requirements
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For any other purposes disclosed at the time of collection
Disclosure of Personal Information
We may share your personal information with third-party service providers who help us provide our services or with your consent. We may also disclose your personal information if required by law or to protect our rights.
Storage and Security of Personal Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or loss. We store your personal information on secure servers and implement appropriate security measures to prevent unauthorized access.
Access and Correction of Personal Information
You have the right to access and correct your personal information. You can contact us to request access or correction to your personal information.
Complaints
If you have any complaints about the handling of your personal information, please contact us. We will investigate and respond to your complaint as soon as possible.
Changes to Privacy Policy
We may update this privacy policy from time to time. The updated privacy policy will be posted on our website.
Updated 20/02/2023
Cookie Policy
At Zero Carbon Solar Power Systems Limited, we may use cookies to collect information about your use of our website.
Cookies are small data files that are stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them) to provide you with a more personalized experience, to remember your preferences, and to track your usage of our website.
Different types of cookies we use:
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Session cookies: These are temporary cookies that expire when you close your browser. They are used to remember your preferences and to improve your browsing experience during a single session.
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Persistent cookies: These cookies remain on your device after you close your browser. They are used to remember your preferences and settings for future visits to the website.
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First-party cookies: These cookies are set by the website you are visiting and are used to remember your preferences and settings.
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Third-party cookies: These cookies are set by third-party websites and are used to track your browsing behavior and provide targeted advertising. However, we do not use third-party cookies for advertising purposes.
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Strictly necessary cookies: These cookies are necessary for the website to function properly and cannot be turned off.
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Functional cookies: These cookies are used to remember your preferences and settings to provide a better browsing experience.
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Analytical cookies: These cookies are used to collect information about how you use the website and to help us improve our website and services.
We may use cookies to:
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Remember your login details and preferences
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Track your usage of our website
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Improve our website and customer experience
Disabling cookies
You can choose to disable cookies in your browser settings, but please note that this may limit your ability to use certain features of our website.
We do not use cookies to collect personal information unless you have provided it to us, and we do not sell or share your personal information with third-party advertisers.
Privacy Concerns
If you have any questions or concerns about our privacy policy, or wish to opt-out of receiving marketing and promotional materials, please contact us.